At Plantura, we reconnect people with nature and strive to make the world a bit greener every day. You are dreaming of a job where sustainability and entrepreneurship meet state-of-the-art technical solutions? You are an experienced Senior Product Manager and want to shape our digital shopping experience?
You will own the Plantura Shopping Experience as a product: its customer experience, its features, and how it all contributes to the success of the Plantura business. One of our principles is Build for Delight, and in this role, you own it for our Shop, from the first visit through checkout and beyond.
Our customers arrive with very different intents. Some search for a specific product, some look for inspiration for their balcony, others browse a category or return to re-order, and many arrive with a problem: a struggling plant, a patchy lawn, pests on their tomatoes. Your job is to make each of these journeys feel guided, intuitive and delightful.
The Shop also has more than one entry point. Customers reach it on the web and inside our App, and AI assistants and shopping agents are starting to search, compare and hand customers to checkout on their behalf. You will shape how the Shop works across these entry points as they evolve, measuring success on repeat purchase behavior, conversion, and average order value, with contribution margin and site performance as guardrails.
This is your role:
Set the strategy, outcome measures, and priorities for the Shop across entry points, turning customer and business insights into high-impact product bets.
Own the shopping journey for every mode of in-shop discovery (search, browse, inspiration, problem-solving) through to checkout and re-order, improving navigation, recommendations, and trust signals where evidence shows the greatest opportunity.
Build capabilities that allow Category Management and Marketing teams to merchandise and promote effectively (collections, bundles, cross-sell, promotional offers, clear price and savings displays).
Leverage AI to improve in-shop discovery, search, recommendations, and advice that help customers choose with confidence.
Shape how the Shop operates across web, in-app (partnering with the App Product Manager), and AI shopping agents, ensuring strong product data and technical foundations.
Combine customer research, behavioural data and commercial context to frame problems, test hypotheses, and decide what to scale, adapt or stop.
Lead initiatives end-to-end from requirements and prioritization through releases to post-launch measurement, collaborating daily in a cross-functional team (Engineers, Designers, QA).
You own the Shop experience and its foundations; Marketing leads acquisition and SEO strategy, and Category Management leads assortment and availability.